Question: How many years have guarantee these products? Reply: The regulations require each manufacturer warranty coverage of its products for a period of 2 years. Our research led us to be able to ensure the product up to 5 years, the result of tests made by various "text office" recognised worldwide. Question: The wood is natural or has some material that looks like wood but is not? Reply: Our idea and our originality is to use natural wood, no trick. Who buys such a product lie buying something unique, and not an industrial product. Each product is unique because it is wood "Natural" that we use. The wooden tables used are carefully selected to offer the best result at color and durability over time. Question: But the wooden surface is ruined in contact with water? Reply: The wooden surface is treated with a special mixture hydrophobic that allows the wood to be NATURAL both chromatic and touch. Of course this mixture hydrophobic leaves breathe without wood pores that allow water to infiltrate inside. Color and Shape are guaranteed over time. Question: How do I clean these taps? Reply: The taps of our line Sherwood are cleanable with water mixed with a small percentage of alcohol. Do not use aggressive products. On the metal do not create problems, but on the wood can scratch the surface compromising the brightness over time. Question: What can I do if I have problems of limestone? Reply: Our taps are natural wood and perhaps not everyone knows that the wood is a material anti-limestone already by nature. The shares that may be attacked by limestone are where the "flow" of water, like aerator or shower. Our articles, however, are designed to allow these metal parts can be removed without problems and clean separately with "aggressive" products. Question: Sherwood project is a patented product....what does this mean? Reply: Our company to diversify as well as to present to the market an innovative product has also sought to protect themselves from possible copies or unfair competition. Our project has been judged worthy like "patent invention "and in fact the application was filed in 2007. The patent guarantees and ensures Omax under the legal point of view, but we also see another aspect, consumer protection. Being the only ones who can produce items such buying products online Sherwood you are really sure of what you are buying. Sherwood is a high-tech product that uses the most secure a quality that exist on the market, from ceramic disc cartridge to flexible link. Question: Build products on request? Reply: Let's say we create products at the request when it involved only a particular essence of wood. In the shipbuilding sector for example, we seek to provide our taps using essences of exotic wood that does not justify the large-scale production. Speech different when it is a manufacturer of kitchen cabinets or bathroom that asks us a particular wood because most matched to their production. We can say that we are at disposition of all clients and requests. With the limits of the case.